How booking works
What happens between sending a request and a therapist knocking on your door.
In short
A submitted form is a request, not a booking. We check availability for your date, time and area, reply on your preferred channel to confirm, and only then is there an appointment in the diary.
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Send a request
Choose a treatment and a time, tell us where to come, and submit the form. It takes about two minutes.
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We confirm availability
We check therapist availability for your date, time and area, and reply on the channel you chose. Your request is not an appointment until we have confirmed it.
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Your therapist arrives
We confirm the arrival time with you before your therapist travels. They bring everything needed; you need only a clean, comfortable space.
What happens next
We do not hold a therapist until availability is confirmed.
Frequently asked questions
Do you have a shop I can visit?
No. We are a mobile service: our therapists travel to your home, hotel, condominium or office. We do not receive customers at an address.
How will you reply to me?
On the channel you choose on the form — telephone, LINE, WhatsApp or email. Please make sure that field is filled in.
How far in advance should I book?
A day ahead is comfortable. Same-day requests are often possible in central areas, but they depend on therapist availability at the time you ask, and we confirm before anything is booked.
Can I change or cancel a request?
Yes. Contact us with your booking reference and we will amend or cancel it. The cancellation policy applies once a booking has been confirmed.
Is submitting the form a confirmed appointment?
No. Submitting the form sends a request. We check availability for your date, time and area and reply to confirm. Only then is there an appointment.
Can I book in Thai?
Yes. The whole website, the booking form and our replies are available in Thai and English.
